My names Robyn Turner and I have spent the last 2 weeks doing work experience here at the MedicAlert office in Kings Cross.
I am a lifelong member of The MedicAlert Foundation as I suffer with severe allergies and have to carry around an epipen with me at all times. I have been extremely grateful for all the help and support the charity has provided me with over the years and so I decided to undergo work experience here to give a little bit back to the charity and to get a better understanding of what goes on behind the scenes.
Over these 2 weeks I have had the opportunity to help out with general paperwork in the Admin department, assist the Membership Services team with phone queries, learn how to deal with medical queries with the Medical department and assist in data inputting and managing accounts with the Membership Accounts team, all of which I have thoroughly enjoyed.
Before working here I had no idea about the amount of hard work that all the staff here put into keeping the charity running successfully. It has definitely given me reassurance in knowing that all attempts are made to make sure my account is kept correct and up to date and that if the information is ever required in an emergency I am confident it can be accessed quickly and easily to potentially save my life.
Tags: education, Emblems, MedicAlert, members


It’s great that Robyn has highlighted the important work MedicAlert do.
It is vitally important that people with life threatening medical conditions wear a MedicAlert emblem in case of an emergency. Especially children who are old enough to go out on their own.